Privacy Policy

This Privacy Policy explains how heartentherapy.com (“we,” “us,” or “our”) collects, uses, maintains, and discloses information from users of our website. It describes the types of personal information we collect and how we use and protect that information.

The term “Site” refers to heartentherapy.com. The terms “User,” “you,” and “your” refer to any visitor, customer, or user of the Site.

By accessing or using the Site, you accept the terms of this Privacy Policy without modification. If you do not agree with the practices described, please do not provide your personal information or interact with the Site.

Personal Identifying Information (“PII”)

We may collect personal identifying information such as your name, email address, and other demographic details (e.g., date of birth, age, gender) when voluntarily provided by you.

Non-Personal Identifying Information (“NII”)

We may also collect non-personal identifying information, such as browser type, device information, operating system, IP address, and internet service provider, to help us improve the user experience and functionality of the Site.

How We Collect Information

We collect information in various ways, including when you:

  • Visit or navigate the Site

  • Subscribe to our newsletter

  • Contact us via forms

  • Participate in other features, services, or resources we provide

Comments and User-Generated Content

Our Site may allow users to post comments. Please be aware that any information you voluntarily disclose in comments is not protected by this Privacy Policy. Exercise caution when sharing personal information in public areas of the Site.

Advertising and Remarketing

We use remarketing services provided by platforms such as Facebook to display targeted ads based on prior interactions with our Site. These services place a unique “cookie” in your browser to track and display relevant ads.

Google Analytics

We use Google Analytics to understand how visitors interact with our Site. This tool collects anonymized information such as your IP address, browser type, and referring website. You can opt out of Google Analytics tracking across all websites by visiting: https://tools.google.com/dlpage/gaoptout.

Cookies

Our Site uses cookies to enhance the user experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality. We do not currently respond to “Do Not Track” signals.

Children’s Information

This Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe your child has submitted information to us, please contact us and we will delete it.

How We Use Your Information

We use collected information to:

  • Operate, maintain, and improve the Site

  • Communicate offers, promotions, and updates

  • Process transactions and send confirmations

  • Provide customer support and respond to inquiries

  • Send service notifications and security alerts

  • Conduct analytics and research

  • Share news and information relevant to your interests

Business Transfers

In the event of a merger, acquisition, asset sale, or similar business transaction, your information, including PII, may be transferred to the new owner or successor entity.

Data Security

We use industry-standard practices to secure your personal information. While we take appropriate steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. By using the Site, you acknowledge and accept this risk.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted vendors and service providers (e.g., email marketing platforms, payment processors) who assist us in operating our Site and serving you.

We may disclose your information:

  • To comply with legal obligations or respond to lawful requests

  • To protect rights, property, or safety of our business, users, or others

  • To investigate violations of our terms or policies

Third-Party Links and Websites

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Vendors

We currently share some user information with the following trusted vendors:

  • Squarespace.com (email marketing and newsletter distribution)

Managing Your Information

You may request to access, update, or delete your personal information by contacting us at info@heartentherapy.com. You may also unsubscribe from email communications via the link provided in each message. Note that you may still receive non-marketing communications related to your account or services.

We retain personal data only as long as necessary for operational, legal, and reporting purposes. When no longer needed, your information will be securely deleted or destroyed.

GDPR Rights (EU Users)

If you are a resident of a European Union country, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to processing

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@heartentherapy.com.

Updates to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed.